WRKiiT

Online tutoring platform to manage schedules, accept payments, and conduct virtual classes

Developed as an integrated scheduling, payment, and virtual teaching platform, WRKiiT aimed to streamline the day-to-day operations of fitness instructors, executive coaches, language tutors, arts and crafts teachers, and similar professionals. From the outset, the project's goal was to create an inclusive and accessible platform that catered to the diverse needs of independent instructors and their clients.

The platform's core functionality revolved around providing a unified experience for users, allowing them to seamlessly manage their schedules, accept payments, and conduct virtual classes all within a single interface.

Industry

EdTech
Headquarters

US
Website
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Services we provided

Web App Functionality Development
Third-Party Integrations
Payment Integration
API Integrations
Security Improvements

About the client

The client approached us with a visionary idea to create an education platform that empowers small businesses, particularly in the face of challenges like the COVID-19 pandemic. Their goal was to provide a platform that connects independent instructors and coaches with learners, enabling dynamic online learning experiences. By leveraging technology and innovative solutions, WRKiiT aimed to overcome traditional barriers to entry in the education and services industry, particularly amidst the challenges posed by the COVID-19 pandemic.

Challenge

One of the primary challenges was integrating Zoom for live classes seamlessly into the WRKiiT platform. The initial hurdle revolved around ensuring accurate display names for users during Zoom calls, especially in cases where multiple users shared a single owner account. Additionally, managing authentication tokens for individual instructors posed complexities, impacting the overall user experience. We identified the need to migrate from an outdated JWT Zoom App to an OAuth Account-level App, simplifying the integration process. However, issues persisted with authentication token management and user enrollment due to limitations in Zoom's API.

Solution

Migration from OAuth Account-level App to OAuth User-level App
Redesign of Integration Flow and User Interface
Encryption of Zoom Meeting Links

Upon identifying the challenges associated with the outdated JWT Zoom App, the first step was to migrate to an OAuth Account-level App. To resolve issues related to authentication token management and expiration, we migrated to a User-level authentication within the WRKiiT platform. This involved developing a robust authentication mechanism that generated and managed authentication tokens for individual instructors, ensuring secure access to Zoom's functionalities. Collaborating closely with Zoom's support teams, we fine-tuned the authentication process to address any potential vulnerabilities and ensure seamless integration with the platform's user management system.