Zeno

Logistics order management system with order tracking and warehouse management

The project revolved around enhancing the Order Management System (OMS) to enable efficient global order fulfillment and warehouse management. Initially, Zeno was plagued by performance and stability problems that hampered its effectiveness and prevented the client from launching a successful marketing campaign and onboarding new users.

The project focused on improving system stability, implementing critical features such as 3D bin packing, package tracking, and integration with third-party services, and ensuring scalability to meet the needs of an expanding user base. We also established a separate demo environment to ensure the system’s readiness for the client's marketing activities and client onboarding processes. This allowed potential customers to explore and evaluate the product before purchasing.

Industry

Logistics
Headquarters

US
Website
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Services we provided

Project Discovery
Code Refinement and Bug Fixes
MVP Development
QA and Testing

About the client

Stoa Logistics is a remote-first company that embraces the changing dynamics of global business operations. Its solutions enable employees to work from any location that best suits their needs. Its flagship product, Zeno OMS, offers an intuitive and cost-effective order management solution, including a free demo environment and a 100% Satisfaction Guarantee on its subscription plans.

Challenge

The challenge faced by our client stemmed from significant issues with their previous IT vendor, which led to an unstable and underperforming order management system. The client encountered persistent performance problems and missing core functionalities that rendered the product ineffective for its intended purpose. The system’s lack of essential features, such as efficient warehouse management tools and reliable package tracking, exacerbated the situation. These issues disrupted the operational flow and impeded the client’s strategic initiatives, including their efforts to engage potential customers and expand their market reach.

Moreover, the previous solution’s inability to scale effectively was a significant concern. As the company aimed to grow and manage orders from multiple warehouses globally, the existing system's limitations became increasingly evident. The challenge was not merely technical but also strategic, as it affected the client’s overall business objectives and market positioning. Addressing these issues required a comprehensive overhaul to stabilize the product and integrate the necessary functionalities to meet the client’s expanding needs.

Solution

Discovery
System Stabilization and Bug Fixes
New Features Development
MVP Development
QA and Testing
Demo Environment Setup

The scope of the work involved a comprehensive approach, starting with thorough regression testing to identify and rectify critical issues and missing features. Following this, we focused on developing and integrating key features essential for the system's functionality. This included implementing advanced features such as the 3D bin packing algorithm for efficient warehouse product management, package delivery tracking, and integration with external ordering services for international deliveries.

Features delivered

3D Bin Packing
Package Delivery Tracking
Warehouse Management Capabilities
Application Subscriptions
User Onboarding Flow
Separate Demo Environment
Import/Export of Warehouse Inventory Data

Implemented a 3D bin packing algorithm to optimize warehouse product storage and packing.

Key results and business value

Successful MVP Launch
Enhanced System Performance and Operational Efficiency
Expanded Capabilities and Market Reach
Enhance Customer Experience

The most immediate result was the successful release of the Minimum Viable Product (MVP). This milestone enabled Stoa Logistics to move forward with its marketing activities and initiate client onboarding, which had previously been stalled due to the system’s instability and missing features. The stable MVP provided a solid foundation for the client’s strategic initiatives, allowing them to engage with potential customers and build their user base.